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Billing and payments

Orders, invoices, payment methods, renewals, refunds and billing questions from the client account.

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#1 Billing and payments6 min • Básico

Pay an invoice safely through the portal

Verify the invoice number, currency, amount and status before choosing a payment method.

#billing#anayil-conocimiento#pay-invoice-safely

#2 Billing and payments6 min • Básico

What to do about an overdue invoice

Check the due date, pending payments and possible effects before placing another order.

#billing#anayil-conocimiento#understand-overdue-invoice

#3 Billing and payments6 min • Básico

A bank payment appears but not in the account

Avoid a second charge and prepare the details billing needs to reconcile it.

#billing#anayil-conocimiento#payment-not-reflected

#4 Billing and payments6 min • Básico

Change a recurring payment method

Update the payment method in the portal and check which services will use it.

#billing#anayil-conocimiento#change-recurring-payment-method

#5 Billing and payments6 min • Básico

Request an invoice correction or ask about a refund

Identify the document and explain the requested change without assuming every purchase is refundable.

#billing#anayil-conocimiento#request-billing-correction-or-refund

#6 Billing and payments6 min • Básico

Avoid duplicate orders or invoices

Find an earlier request and confirm its status before ordering again.

#billing#anayil-conocimiento#avoid-duplicate-order-or-invoice

#7 Billing and payments6 min • Avanzado

[BILL-007] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-mismo-pedido#anayil-home#revision-tecnica-pendiente

#8 Billing and payments6 min • Intermedio

[BILL-008] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-pago-esta#anayil-home#revision-tecnica-pendiente

#9 Billing and payments6 min • Intermedio

[BILL-009] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#la-autenticacion-3-d#anayil-home#revision-tecnica-pendiente

#10 Billing and payments6 min • Intermedio

[BILL-010] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-nif-o#anayil-home#revision-tecnica-pendiente

#11 Billing and payments6 min • Intermedio

[BILL-011] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-reembolso-figura#anayil-home#revision-tecnica-pendiente

#12 Billing and payments6 min • Intermedio

[BILL-012] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-pago-recurrente#anayil-home#revision-tecnica-pendiente

#13 Billing and payments6 min • Avanzado

[BILL-013] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#un-contracargo-suspende#anayil-home#revision-tecnica-pendiente

#14 Billing and payments6 min • Intermedio

[BILL-014] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-prorrateo-no#anayil-home#revision-tecnica-pendiente

#15 Billing and payments6 min • Intermedio

[BILL-015] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#la-moneda-del#anayil-home#revision-tecnica-pendiente

#16 Billing and payments6 min • Intermedio

[BILL-016] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#la-renovacion-automatica#anayil-home#revision-tecnica-pendiente

#17 Billing and payments6 min • Intermedio

[BILL-017] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-credito-disponible#anayil-home#revision-tecnica-pendiente

#18 Billing and payments6 min • Intermedio

[BILL-018] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-webhook-de#anayil-home#revision-tecnica-pendiente

#19 Billing and payments6 min • Intermedio

[BILL-019] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#no-aparece-una#anayil-home#revision-tecnica-pendiente

#20 Billing and payments6 min • Intermedio

[BILL-020] Billing issue: troubleshooting guide

Technical troubleshooting guide for billing; Spanish source pending professional translation.

#billing#el-impuesto-aplicado#anayil-home#revision-tecnica-pendiente